Delivery Information

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Monday - Friday 9:00 - 17:00

All deliveries are subject to stock availability, authorisation of your payment and in some circumstances account verification. The following information excludes items which will be sent direct from our suppliers including scissors, furniture and larger items which are made to order. Such items may be subject to longer delivery times.

United Kingdom Delivery

Free Express Delivery (Next Working Day)**

Free within most of the UK mainland - the service we use depends on the total weight of your items.

  • Orders 2 KG and under are dispatched using Royal Mail Tracked 24 who aim to deliver your parcels in 1 working day, with a small minority within 2 working days*
  • Orders over 2 KG are shipped using DPD’s Next Day service and will arrive within 1 working day*
  • Orders to N. Ireland, the Highlands and Islands only qualify for free shipping if they are under 2 KG. These orders will be sent with the Royal Mail Tracked 24 service. Orders over 2 KG will be subject to a delivery charge which will be displayed at checkout.
  • Orders placed before 3pm will be dispatched the same day (excluding weekends and bank holidays).
  • Orders placed after 3pm and on weekends or bank holidays will be dispatched the next available working day.

*98% of our orders are delivered within these times however once parcels are dispatched they become the responsibility of the courier.

**Express delivery excludes weekends and bank holidays.

International Delivery

International orders will be dispatched within 48 hours (excluding weekends and bank holidays).

The courier and service we will use is shown at checkout before payment is taken.

Shipping times vary due to destination and service used. Your order may be subject to import duties and taxes which are levied once the goods reach the specified destination, any additional charges for Customs clearance must be paid by you.

Shipping costs will vary depending on destination and also the weight of products ordered - also shown at checkout.