Return or exchange an item
If you are not completely satisfied with your purchase you can return the item to us unused in its original resaleable condition within 14 days of receipt. You must fill out a returns request form via 'My Account > My Returns' on your Barber Blades account.
Please wait for correspondence from our Returns Team before sending your items back as they will provide instructions on how to complete your return.
Unwanted items must be returned unused and in resaleable condition. They must be returned in original packaging with any enclosed documentation and fit for resale. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item.
- Warranty on electrical goods vary, however it is worth noting that the warranty on clippers and trimmers only cover electrical or motor issues.
- The blade is not covered under warranty so please be sure to only return a clipper/trimmer if you are positive that the issue with the product has nothing to do with the blade.
- Failure to cut hair effectively and loud noises coming from the product can often be a result of a faulty blade.
Any defective product should be returned preferably in its original packaging, along with your proof of purchase.
The warranty will not be valid to products showing abuse, damage or in our judgement not defective, nor will it apply if the product has been tampered with, altered or repaired other than by the manufacturer or its authorised agents.